Wednesday, October 28, 2009

Introduction to Hotel Management

Hotel Management is related to tourism, hospitality and service industries. Tourism includes lodging operation, transport services, food and beverage operation, retail stores and activities. It is the industry or a vast group of businesses with a goal in common which provides desired services to travelers.
The word 'Hospitality' is to look after guests and making them maximum satisfied. It includes organising, providing services and taking proper care of guests. This industry includes all the companies which provide mental satisfaction to the guests. It consists of lodging and fooding and beverage operations to the travelers. Many hotels provide food and beverage service, recreational services and more.Hospitality industry is directly related to service. All big hotels have swimming pools and they serve roast chicken. The quality of service makes the difference between hotels.
The concept of hospitality industry is not limited within the periphery of hotels and restaurants. It also includes small cottages to star category hotels, restaurants and different other tourism industry. So, all the activities in this industry are controlled by the concept of hotel management.

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