Tuesday, November 3, 2009

Reception at Night

The night receptionist would perhaps the most important person as the recapituation of all the documents is done at night. He is also responsible for updating all records and information of the front office. The responsibilities under night receptionist are:
1. To check all the reservation correspondence for the night shift and see whether reservation slips has been made and follows upon any special instruction for any of the expected guests.
2. Bring out correspondence of the guests arriving next day, attend to any follow ups required in connection with the guests day.
3. Bring out the reservation rack for the next day, commencing at 12 midnight of the night shift.
4. Check the mails for existing guests group and airlines and send them to their respective rooms and also check the mails for the guests expected in the night shift so that they may be kept aside and handed over at the time of their arrival.
5. Collect and handover to the dispatch section any forms required to be sent to the foreigners resistration office.

0 comments:

Post a Comment

unique visitors