Thursday, November 12, 2009

Job description of waiter/waitress

To take order and serve the food and beverage ordered by the guest and to ensure that proper serve is provided to the guest satisfaction and company standard.

Duties and responsibilities:
  1. Assist the senior waiter in the side station set up and according to his/her order.
  2. To attend the daily briefing.
  3. Responsible for the receiving, greeting and seating of guests.
  4. Remove dirty plates and dishes from the guest table.
  5. Responsible for taking guest order for food and beverage and serving them.
  6. Making KOT/BOT for food and beverage ordered by the guest.
  7. Bussing and crumbing of the guest table when required.
  8. Wiping of cutlery, glasses, plates for efficient serve and stock.
  9. Attentive to guest needs when ordered or required.
  10. Presenting the guest bill, when asked by the guest.
  11. Keeping proper stock of serve equipments in side station.
  12. Seeing off the guest and telling them to visit again in future or hope to see you again soon etc.

5 comments:

Carlos said...

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Source: Hotel manager job description

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Peter

Bose said...

Very informative stuff on Duties and responsibilities, thanks got what i was looking for!@boseWaitress Job Duties

Unknown said...
This comment has been removed by the author.
Unknown said...

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Unknown said...

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